Thinking of joining Bartercard?

Thursday, February 19, 2009 9:06 AM - Hits: 6070

Yesterday morning we had a visit from a Bartercard salesman.

If you don't know what Bartercard is; it's essentially privatised currency. Currently operating in the United Kingdom, Australia (founded in Australia), New Zealand, Sri Lanka, Hong Kong, Thailand, Lebanon, Jordan, United Arab Emirates, Egypt, Kuwait, Qatar and Cyprus.

Here's how the system works: You get a visit from a salesman explaining all the benefits of the Bartercard scheme. You have to pay an initial fee to join. We were offered three different joining fees: £795, £995 and £1,495. Once you join you get between T£3,000 and T£5,000 "credit" in your account. (T£ = trade pounds – special Bartercard currency). There is also a monthly fee of about £30.

Also, for every Bartercard trade there is a 5.5% cash and 1% T£ charge. This fee applies for both sending and receiving T£ money.

So for example; if we received a T£1,000 website project we would be charged T£10 from our Bartercard account and £55 English pounds (invoiced each month).

When you join you're assigned an "account manager" that will "actively seek new business for you". When you want to make some T£ money you phone up your account manager and ask for some work. They will market your business and send clients in your direction.

When you want to spend you're hard earned £T you simply call up your account manager and ask for it; a laptop, new car, a holiday, new clothes or even a local restaurant.

It's simple; you pay about a grand for the Bartercard and you're given an account with T£5000 loaded and ready to spend!

So how do you make Barter money?

Using any spare resources your business has you sell these to other Bartercard members. If you sell office furniture you might sell this onto other members or ideally if you sell a service you might sell this to other Bartercard members.

So that's how the Bartercard system works.

The sales representative stayed for just over two hours drilling a very hard sales pitch. He listed all the benefits, answered any questions and allowed my business partner and I about 15 minutes to read through some local businesses testimonials. The final 10 mins were spent going over the joining fee and monthly costs.

Interestingly the salesman didn't leave us with any literature on the Bartercard system and there is very limited information out there on the web, other than in forums where people are freely expressing their own opinions!

After the salesman left we received a phone call from the secretary of our business park. It was the jolly salesman using the secretary's phone at main reception to let us know he can source us some good office furniture for our office through the Bartercard system.

My business partner and I can't see any real benefits of joining the Bartercard scheme. So we kindly declined the offer to join.

The reason for this lengthy blog post is this: Before our salesman's visit we couldn't find any information on Bartercard other than opinions in forums. I wanted to add this detailed description of the scheme so others don't have to waste two hours of their time listening to a hard sales pitch if they're thinking of joining Bartercard. I'm not saying that the system does or doesn't work. I'm just giving out some information that was a real struggle for us to find.

All the best
Simon

Comments

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Steve Best (1 Comments)
Saturday, November 21, 2009 9:39 AM

Thanks for this post on Bartercard as like you say information on it outside the forums is poor. I'm not sure that it offers great value with all the fees and there are tax implications particularly with regards to VAT.

Simon Bell (13 Comments)
Tuesday, December 1, 2009 4:37 PM

Steve,

I agree with you, information on Bartercard is very limited. That's why I wrote this blog entry. You'd think Bartercard would want more people to know about their services if they're as good as they claim.

Perhaps Bartercard result to using salesmen so they can back people into a corner and push them into a sale.

Simon

Bartercard Member (1 Comments)
Friday, December 4, 2009 10:29 PM

I have regrettably been a member of Bartercard for around 18 months. I would advise business to keep away from this organisation.

We have a consultancy business. We were charged around £600 +VAT to join and then allocated £2500 of trade pounds to use. We were as Simon noted not provided with any literature prior to joining including the member's directory.

To provide comfort they reassure you that they will promote your business to the membership and if you do not receive the equivalent of £600 of trade (your membership fee) in the first 12 months they will refund your subscription.

The truth of it is this:

We received some promotion but had to pay for more substantial promotion in trade;
We did not receive anything like the £600 of trade for our business and 18 months later have been struggling to get any redress from Bartercard and the refund of our subscription;
Their membership directory includes a large proportion of businesses who have become so disillusioned with Bartercard that they will not trade so you rapidly discover that you very limited ability to procure goods or services - hence why they do not provide you with a copy of the directory before you join up. In our area where other Bartercard members have now stopped trading because of the behaviour of the organisation;
They also have a charge called DNET (Debit, not enough trade) whereby they charge you a fee for failing to do the "right" amount of trade within the month - this is not in your contract nor is it explained to you by the salesmen - again we have been struggling to get any redress for these charges and have resorted to stopping our direct debit arrangement;
After being in the organisation for a few months we became aware that long term members were trawling new members to see whether they could get an advantage on trade - normally to the detriment of the newbie - this was subsequently confirmed by ex salesmen;
Finally Bartercard have failed to respond to any communications regarding our concerns and are generally unhelpful when you contact them by phone;
We have now reported them to Trading Standards who have been very supportive - we are also considering legal action.
It was interesting that after we joined we received a warning email from a former Bartercard member - maybe we should have taken heed however we had already joined by then.

If you believe this is an organisation you should support after the above - go ahead! ? We would be very pleased to hear from any other members with similar experiences.

Simon Bell (13 Comments)
Thursday, December 10, 2009 4:44 PM

Bartercard Member,

Thank you for sharing your experience with Bartercard on my blog.

It seems very few people are willing to speak up about their Bartercard experiences. Why? Perhaps it's due to the threatening language Bartercard uses on customers and prospects. I've already received phone calls from Bartercard as a result of publishing this blog post! They've threatened me with legal action.

Let me know how your pursuit with trading standards goes.

All the best
Simon

john attridge (1 Comments)
Tuesday, December 15, 2009 5:05 PM

Simon - i read with interest your blog created on the 19th of Feb finally has 2 contributors [ for steve best - there are no advantages or disadvantages using trade compared to cash as it is treated the same ] [ for the good old "member" who chooses to have a gripe to the world anomously - surely you would be better off contacting me as i have been in the business for 20 years and i can help you ]

What Bartercard is - a network of over 77000 entrepreneurial business owners who do business with one another [ last year over 1.3 billion USD ] so it works for some people !
- a marketing vehicle that works to sell your unsold goods and services on a commission basis [ no sale no commission ]
- a financial vehicle that allows you to buy stuff by using your own good and services as the method of repayment [ would you rather pay £1000 cash for a widget or provide a £1000 worth of your goods and services ? ]

What bartercard IS NOT - a solution for all your business ailments !
- a magic wand [ you have to work with us to acheive success
- a replacement for cash
- designed for people who are not prepared to change anything

I have 3 sayings that apply - Bartercard works for every business not every business person !
- It isthe person not what they do that determines their trading success
- people in business are not necessarily business people !!

As someone who is recognised as a world authority on the subject i have no heistation of talking with anyone who has failed to get their head around how Bartercard can help

CASH IS KING - BUT BARTER IS SMARTER !!

Natasha (1 Comments)
Monday, January 11, 2010 7:06 PM

thank you for the info on bartercard. i was considering having a meeting with one of the salesmen but when I googled it and your site came up, and after reading the very aggressive post from the bartercard guy - whose been in the business for 20 yrs it confirmed that I most definitely need to keep myself and my internet biz well clear!

Simon Bell (13 Comments)
Tuesday, January 12, 2010 10:23 AM

Natasha,

Thanks for contributing your comments. I think you've managed to summarise Bartercard up on one word; "aggressive".

From their salesmen/woman to their marketing strategies.

Simon

John Hill (1 Comments)
Saturday, January 16, 2010 10:03 AM

I have close friends involved with Bartercard. Its true about the lack of paperwork and it is also true about the amount of very unhappy people involved in it. My friends only became involved due to one of their major contracts starting to use it and to keep the contract they had to sign up. After about a year the major contract dropped Bartercard as it just did not work leaving my friends with nearly £20,000 of Bartercard Trade pounds that nobody appears to want to accept. They are forced to keep paying fees every month to keep the points but on the other hand almost everybody in the directory that they would like to trade with no longer accepts the points or only does so at a massive premium (2-300%). Do not believe the entry by Mr Attridge as he is clearly involved with the organisation as you will find it very very hard to find anyone with anything good to say about it. The bottom line is to give this organisation a very wide berth as it will not work, if you get any trade pounds you cannot spend them so they are all a loss and it will cost you lots and lots of money.

Simon Bell (13 Comments)
Saturday, January 16, 2010 10:27 AM

John Hill,

My sympathies go out to your friends in business who are experiencing problems due to Bartercard.

I can only hope that your friends business hasn't been too badly affected since getting involved with Bartercard and that they are still able to trade.

Simon

exmember (1 Comments)
Monday, September 6, 2010 9:48 AM

Hello,
I have just read your comments with interest. I was a member some years ago and it was the worst business thing I ever did. I would recommend anyone keeps well clear of Bartercard. This cringingly pathetic \"john attridge\", who can\'t even spell properly, is clearly a plant from them.
Regards

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